What types of products does Moska offer?
Moska specializes in innovative health and beauty products, including advanced LED light therapy devices and ergonomic support solutions. Our offerings are designed to enhance well-being and promote skin rejuvenation through effective, non-invasive methods.
How does LED light therapy work?
LED light therapy utilizes specific wavelengths of light to target various skin concerns. Different colors of light penetrate the skin at varying depths, addressing issues such as acne, inflammation, and signs of aging. Studies indicate that light therapy can improve skin texture and reduce the appearance of fine lines.
What are ergonomic support solutions?
Ergonomic support solutions are designed to provide optimal comfort and support for the body, particularly during prolonged periods of sitting or standing. These products aim to reduce strain and discomfort, promoting better posture and overall well-being.
How can I ensure the best results from using your products?
For optimal results, it is essential to follow the usage instructions provided with each product. Consistency in application, along with maintaining a healthy skincare routine, can significantly enhance the effectiveness of our LED light therapy devices and ergonomic solutions.
What is your return policy?
Customers can return products within 30 days of receipt, provided they are in the same condition as received: unused, unworn, unwashed, and with all original tags attached. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
How long does shipping take?
Shipping within the United Kingdom typically takes 4-7 business days after a handling time of 1-2 business days. However, during peak seasons, delivery times may be extended.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email containing a tracking number. This number can be used to monitor the status of your shipment through the courier's tracking system.
What should I do if I receive a faulty or damaged item?
If you receive a faulty or damaged item, please contact us within 30 days of receipt. Provide your order number and a description of the issue, along with photographic evidence if possible. We will assess the situation and provide instructions for the return.
How can I contact Moska for further inquiries?
You can reach us via email at info@moska.co.uk or by phone at +44 7418 385826. Our office hours are Monday to Friday, 09:00 AM to 6:00 PM GMT.
